Got a question for us? We've answered tons of questions in our F.A.Q. section here: americansweets.co.uk/faq
IMPORTANT NOTICE: Already placed an order? Please allow 7 working days before contacting us about your order. We are currently operating with half our usual number of staff members, whilst also experiencing 4 times our usual order volumes. We are currently experiencing delays of up to 7 working days for orders to be picked, packed and dispatched. We apologise for the inconvenience and thank you for your patience and understanding.
If you didn't find the answer to your question in our F.A.Q, or have a query, request or complaint regarding your order, you can send us an e-mail (firstname.lastname@example.org) or message us on Facebook (@americansweetsuk).
Our customer service team aims to reply to your e-mail or Facebook message within 1 working day. Please remember to include your order number where possible or the name under which the order was placed in relation to any inquiries regarding your order.
If you would like to contact American Sweets regarding business opportunities and wholesale enquiries, please email email@example.com. Please do not send any order, requests, queries or complaints to this email address as they cannot be answered.
If you'd like to write to us, you can send mail to our head office at:
15 Holland Business Park
Blandford Forum, Dorset